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This debate raging on for decades. Actually the choice is about which suits you better and not definitely about which one is superior of the two.
| Parameter | Com1 Ip Pbx | Standard Digital Epabx |
|---|---|---|
| Capacity | ||
| Extension Capacity | Initially 600 and still virually unlimited with networking | Limited by design |
| Analog Trunk Lines | Virtually unlimited as it is connected via gateway | Limited by design |
| GSM Connectivity | Virtually unlimited as it is connected via gateway | Limited by design |
| PRI Connectivity | 1 Built In, Expandable to 8 and virtually unlimited as it can be connected via gateway | Limited by design |
| SIP Trunk | Unlimited needs No Licence | Limited and needs licence |
| Voicemail | ||
| Voicemail | Built IN for all extension , that helps the extension user to handle calls in absense | Present with huge cost in terms of licence, generally makes it unaffordable |
| Voicemail to Email | Built IN for all extension , that helps the extension user to handle calls in absense | Present with huge cost in terms of licence, generally makes it unaffordable |
| Voicemail Storage | 1TB - Virtually giving a huge space for every extension and expandable | 32GB - just gives space for a few select extension with a few messages for selct few extensions |
| Voicemail Retreival | On the phone and web interface as well as call in | Only call in |
| Voicemail Forward | You can forward your voicemail msg to another with your comments for any action | Not possible |
| Conversation Recording | ||
| All calls logging | Yes | Generally NO, even Yes has too many restriction or solved via III party solution |
| Local Storage | 1TB and expandable(Upto 17500 Hours Recording Possible) | NA |
| GUI to listen | Yes | NA |
| Transfer to FTP | Yes | NA |
| PA System | ||
| PA System | All extensions will have this facility | Very limited scope or integrated via III party |
| Cabling | Same cabling can be used | Seperate cabling to be done |
| Expandability | Any point of time speaker can be added | Restricted by cabling availability |
| Flexibility | Any combination of speaker can be given to all / restriced extensions | Restricted by III party solution design |
| PC Console | ||
| PC Console | All extensions will have this facility | Present with huge cost in terms of licence, generally makes it unaffordable or |
| Details of extension status | Yes | Yes |
| Details of number user is engaged | Yes | No |
| Bridge Conference | ||
| Capacity | Virtually Unlimited Participants & Simultaneous Rooms | Limited Rooms with Limited Participants |
| Scheduling | Daily, Weekly, Monthly & Quarterly | No |
| Repetitive Conference | Can Schedule Once | Every time Need to Configure |
| DialOut & DialIn Option | Yes | Only DialIn |
| Cli Based Filter To Login | No | Anyone with Username & Pin can log in |
| Recording | Yes | No |
| Networking | ||
| System Interconnectivity | Seamless and licence free and virtually unlimited | Restricted and bound by many licences and hardware requirement |
| Cabling | ||
| Cabling to extensions | Same network cabling used for Data can be used. You can do away with your telecom network and maintain same cabling for both Voice and data | Separate cabling for extensions are necessary |
| Termination | No fixed termination. System can be connected anywhere in the network, giving world of lecibility in locating as well as reloacting any number of times | Once termination point is decided, you cannot shift out. Even if you are compelled will involve huge cost to move termination and EPABX |
| Termination location | 1U in a rack | Huge space in wall with proper termination often leading to disconnection and laborious maintenance |
| Endpoints | ||
| Analog Terminals | Yes (using FXS) | Yes |
| IP Terminals | Yes (No Licencing) | Yes but need expensive licence for every extenion |
| Mobile Phone Extensions | Yes (No Licencing) | Yes but need expensive licence for every extenion |
| Customisation | ||
| Customisation | Any telecom related solutions can be developed like just dial integration, Doctor appointment handling, Flat management, Telephone training module, Drone operator, Toll free handling etc | Not possible as it is fixed |
| Integration | ||
| Yes | No | |
| SMS | Yes | No |
| Yes | No | |
| ZOHO | Yes | No |
| Crm (Any) | Yes | No |
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