LOCAL: Gets backed up during every update in a local folder for Local restore operation on demand.
LOCALAUTO: Gets backed up automatically everyday at a prefixed time (12:00 AM) to /usr/src/db_backup
CLOUDFREE: Cloud storage in our server which can be restored anytime on demand.
FTP: We can move the data automatically at prefixed intervals , while database is backed up once everyday, Voice files are synced every hour.
AUTOTRASH: Periodic trash is recommended as unnecessary data storage will not only occupy valuable space but also make your retrieval all the more difficult. You can automate trash in Com1 scheduling options.
MANUALTRASH: Periodic trash is recommended as unnecessary data storage will not only occupy valuable space but also make your retrieval all the more difficult. This does not have automate trash option unlike AUTOTRASH but need to do manually in frequent intervals.
NONCRITICAL : No backup plan as it is not so critical.
Type | Database | Back Up | Customer Scope |
System Configuration Data | db - com1system | LOCAL, LOCALAUTO, CLOUDFREE, FTP | Create FTP storage and configure automatic transfer |
User Created Voice Files | Files | LOCAL, CLOUDFREE | Create FTP storage and configure automatic transfer |
Voicemail | db - com1voicemail | LOCALAUTO, FTP, NONCRITICAL | Create FTP storage and configure automatic transfer |
CDR | db - com1cdr | LOCALAUTO, FTP, AUTOTRASH | Create FTP storage and configure automatic transfer |
Voice Logger Voice Files | Files | LOCALAUTO, FTP | Create FTP storage and configure automatic transfer |
User Directory Data | db - com1user | LOCALAUTO, FTP | Create FTP storage and configure automatic transfer |
User To Do Data | db - com1user | LOCALAUTO, FTP | Create FTP storage and configure automatic transfer |
Call Centre Configuration | db - com1ccs | LOCAL, LOCALAUTO, CLOUDFREE, FTP | Create FTP storage and configure automatic transfer |
Call Centre Customer Data | db - com1ccsstatus | LOCALAUTO, FTP, MANUALTRASH | Create FTP storage and configure automatic transfer |
Solution Configuration & Transaction Data | db - com1solutions | LOCALAUTO, FTP | Create FTP storage and configure automatic transfer |