Increasingly, most business transactions take place over the telephone. Promises are made (and broken) and often when it comes to a post mortem, it is often one person’s word against another’s. In order to take this uncertainty out of day-to-day transactions, many businesses are routinely recording telephone conversations using Voice Loggers.
Com1 Voice logger software currently supports WIN98/2000/XP/2003/Vista/Win7/Win10.
One computer can connect 1 USB recording box (16 channels at most).
Recording system can print out statistics and analysis for all incoming & outgoing call data. Default Storage voice format is .wav which can be downloaded as .wav or .mp3.
Recording system use .wav for recording and has inbuilt compatible player to play the files. You can store 175 Hrs for every GB and gets stored in the path C:\TMNData\YYYYMMDD in which the recording drive can be changed.
Audio control(A), voltage control(V) and key control(K) are available .All Incoming & Outgoing calls can be recorded automatically.
Com1 Voice Logger shows and records on both "DTMF"and "FSK" mode.
You can save and and modify customer contact information in server. You can Pop up client information through local computer and network automatically based on CLI.
Recording can be searched and printed quickly according to channel number, call date and company name. Selected Voice Files can be played using in-built Player.
Live Call Monitor
Any live channel can be monitored in real time through local computer and network.
Safe and reliable
Password management and classified customer right make recording data safer and more reliable. Any recording won‘t be missed.
Set starting and stopping record time as you wish during 24 hours.