Epabx Vs Ip Pbx ?

Epabx Vs Ip Pbx ?

Overview

This debate raging on for decades. Actually the choice is about which suits you better and not definitely about which one is superior of the two.

Parameter Com1 Ip Pbx Standard Digital Epabx
Capacity
Extension Capacity Initially 600 and still virually unlimited with networking Limited by design
Analog Trunk Lines Virtually unlimited as it is connected via gateway Limited by design
GSM Connectivity Virtually unlimited as it is connected via gateway Limited by design
PRI Connectivity 1 Built In, Expandable to 8 and virtually unlimited as it can be connected via gateway Limited by design
SIP Trunk Unlimited needs No Licence Limited and needs licence
Voicemail
Voicemail Built IN for all extension , that helps the extension user to handle calls in absense Present with huge cost in terms of licence, generally makes it unaffordable
Voicemail to Email Built IN for all extension , that helps the extension user to handle calls in absense Present with huge cost in terms of licence, generally makes it unaffordable
Voicemail Storage 1TB - Virtually giving a huge space for every extension and expandable 32GB - just gives space for a few select extension with a few messages for selct few extensions
Voicemail Retreival On the phone and web interface as well as call in Only call in
Voicemail Forward You can forward your voicemail msg to another with your comments for any action Not possible
Conversation Recording
All calls logging Yes Generally NO, even Yes has too many restriction or solved via III party solution
Local Storage 1TB and expandable(Upto 17500 Hours Recording Possible) NA
GUI to listen Yes NA
Transfer to FTP Yes NA
PA System
PA System All extensions will have this facility Very limited scope or integrated via III party
Cabling Same cabling can be used Seperate cabling to be done
Expandability Any point of time speaker can be added Restricted by cabling availability
Flexibility Any combination of speaker can be given to all / restriced extensions Restricted by III party solution design
PC Console
PC Console All extensions will have this facility Present with huge cost in terms of licence, generally makes it unaffordable or
Details of extension status Yes Yes
Details of number user is engaged Yes No
Bridge Conference
Capacity Virtually Unlimited Participants & Simultaneous Rooms Limited Rooms with Limited Participants
Scheduling Daily, Weekly, Monthly & Quarterly No
Repetitive Conference Can Schedule Once Every time Need to Configure
DialOut & DialIn Option Yes Only DialIn
Cli Based Filter To Login No Anyone with Username & Pin can log in
Recording Yes No
Networking
System Interconnectivity Seamless and licence free and virtually unlimited Restricted and bound by many licences and hardware requirement
Cabling
Cabling to extensions Same network cabling used for Data can be used. You can do away with your telecom network and maintain same cabling for both Voice and data Separate cabling for extensions are necessary
Termination No fixed termination. System can be connected anywhere in the network, giving world of lecibility in locating as well as reloacting any number of times Once termination point is decided, you cannot shift out. Even if you are compelled will involve huge cost to move termination and EPABX
Termination location 1U in a rack Huge space in wall with proper termination often leading to disconnection and laborious maintenance
Endpoints
Analog Terminals Yes (using FXS) Yes
IP Terminals Yes (No Licencing) Yes but need expensive licence for every extenion
Mobile Phone Extensions Yes (No Licencing) Yes but need expensive licence for every extenion
Customisation
Customisation Any telecom related solutions can be developed like just dial integration, Doctor appointment handling, Flat management, Telephone training module, Drone operator, Toll free handling etc Not possible as it is fixed
Integration
Whatsapp Yes No
SMS Yes No
EMail Yes No
ZOHO Yes No
Crm (Any) Yes No

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