While MNC telecom brands like as well as Indian brands was busy cashing in on telecom boom with hard coded telecom products, the customised telecom requirements were left to the select few. With little competition as well as high development cost, only corporate companies could afford such solutions. Sensing an opportunity for a low cost customised Telecom solutions, Trust Marketing - Chennai put all its 3 decades of Telecom & Software experience, started creating products that not only has the reliability of reputed brands but also offered the flexibility to customise to the needs of changing market. The cornerstone of Com1 is its simplicity & flexibility.
Com1 Ip Pbx is the only Ip Pbx in the enterprise Ip Pbx segment that operates with a single software build with an option for customer to update to latest version any point of time with a click of the button. Our primary design principle of making customer manage the system without any telecom knowledge resulted in a simple user friendly GUI and a well documented manual that is updated and publicly displayed in our website. To constantly maintain this we resist adding feature's requested by customers that are specific in nature which do not add value to majority of customers as well as complicates our simple user friendly GUI.
With multi telecom lines & EPABX in every location we were having hell of a time in managing all, in fact we had an exclusive resource to troubleshoot this as part of our IT team. With 6 PRI lines and rentals close to 65,000/- per month got reduced to 20,000/- per month with 2 PRI lines, a whopping 69% savings month on month. Not just that single Com1 Ip Pbx in place of 8 other EPABX helped us do away with our Exclusive resource managing this network, another saving of Rs 20,000/-. With centralised telephone operator than seperate location wise operator saved another 90,000/-. In total we are having a near 1.5 lakhs savings month on month with near 'Zero' faults. With respect to after sales service, we have had no issues with them in over 25 years of association right from our Accord system in Nandanam
When we were revamping our complete IT infra, Our global head advice was to look for a product that would stand a minimum of 10 years of obsolescence. After evaluation of many Ip Pbx , we chose Com1 as it was feature rich, reliable & met all the tough requirements of HO. After 3 years of operation, today we experienced an unexpected bonus "Reliability" with ZERO downtime as of now.
We at Kryptos associated with trust marketing for more than 14 years . Our experience with them been good & we strongly recommend buying products from them mainly due to their exceptional service team and willing to go extra mile in making customer happy .
Hours of hard work of the following team, helped Com1 as a brand reach where it is today from a very very humble beginning.